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The Chatbot Experience: 5 Ways to Know If You’re Chatting with a Human or Robot

November 19, 2018

The use and utility of online chat and chatbots, powered by improving levels of AI, are increasing rapidly. During these transitional times, it’s interesting to know with which we which are we interacting: a real human being or AI/chatbot?

We’ve developed five techniques for determining if you’re dealing with a real person or an AI/chatbot. Spoiler alert: the more you experiment with these, the faster the chatbots will learn and adapt.

Technique 1: Empathy Ploy

We believe today’s level of AI is lacking in cognitive empathy because emotions between humans are really hard to understand and explain. So, intentionally creating an empathetic dialogue with your human being or AI/chatbot can be revealing.

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