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4 Ways to Use Social Media to Streamline Customer Service

Most modern businesses are still missing the mark when it comes to customer service – too many employ old and outdated strategies that are no longer effective in improving the client experience.

What some business fail to understand is that many of these older process are now obsolete – there’s a new sheriff in town called social media, and so indomitable is its mark that no business owner can afford to ignore it if they want to reach new echelons in the corporate world.

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