Employees are using messaging applications such as WhatsApp, Facebook Messenger and Skype for work-related communications on a regular basis, often without the knowledge or approval of the human resources departments at their companies, according to a new study from private enterprise social network Speakap.
Speakap surveyed over 1,000 non-desk employees—which it defined as people who typically work on their feet in places such as retail stores, hotels, restaurants, bars, production facilities, warehouses and hospitals—in the U.S., the U.K., the Netherlands, Spain and Germany.
