Small business mobile marketing platform flok is seeking to bring chatbots to the mass of local business owners. Today, the company launched chatbot integration with its consumer app, enabling enrolled local businesses to answer common customer questions and provide information via an automated assistant.
The company refers to the new chatbot functionality as an “AI marketing assistant.” It can interact with consumers and answer a range of questions, which may be different depending on the individual business and business category. A salon bot would potentially have different things to say than a restaurant or sporting goods store bot.
