Tag: business messaging

Marketing Channels, Social Media Marketing

Why Meta Is Investing Big In Business Messaging

September 19, 2022

Via: AdExchanger

Meta is struggling to get its wheels turning on Reels. A leaked internal report recently revealed that Instagram Reels get 10 times less engagement than videos on TikTok. But Meta has seen more success with business messaging, which Mark Zuckerberg […]

Marketing Channels, Social Media Marketing

4 Ways to Use Messaging to Enhance the Customer Experience

March 7, 2016

Via: Social Media Today

Have you considered the role direct messaging might be able to play in your customer service process? If your company is new to business messaging, the practice is a simple, yet new and ripe one. There are now over 3 billion […]