Big Data & Analytics

Vonage Embeds Conversational AI in Salesforce
AI & Data Analytics Vonage Embeds Conversational AI in Salesforce

A customer receives a targeted marketing promotion via SMS, but instead of clicking a link, they reply with a specific question about product availability. Instantly, an AI-powered assistant provides the answer and, upon sensing a complex query, offers to continue the conversation with a specialist

Agent Uses AI to Target Luxury Home Buyers
Mobile Marketing Agent Uses AI to Target Luxury Home Buyers

The days of marketing a multi-million-dollar home with little more than a yard sign and a glossy magazine feature are rapidly fading, replaced by a far more intelligent and surgical approach to finding the perfect buyer. In the competitive Las Vegas luxury market, one agent is at the forefront of

Top Platforms to Unify and Activate Your Account Data
Content & Email Marketing Top Platforms to Unify and Activate Your Account Data

A startling number of revenue teams are not failing due to flawed strategies but are instead being systematically undermined by the chaotic and unreliable data upon which those strategies are built. Industry analysis reveals a stark reality: a significant 37% of CRM users have reported direct

Prompt Engineering Drives AI-Powered Personalization
AI & Data Analytics Prompt Engineering Drives AI-Powered Personalization

The digital noise compelling marketers to whisper personalized messages directly to individual consumers rather than shouting generic slogans at the masses has reached an unprecedented volume. This research summary explores how prompt engineering, the specialized skill of crafting precise

BioCatch Fights Digital Fraud With Behavioral AI
Ads & Programmatic BioCatch Fights Digital Fraud With Behavioral AI

With a career spanning over two decades at the forefront of financial services, Raj Dasgupta, VP of Product Marketing at BioCatch, has witnessed the fraud landscape transform from a containable nuisance into a complex, global battleground. His work places him at the intersection of human behavior

Trend Analysis: Offline Data in Media Buying
AI & Data Analytics Trend Analysis: Offline Data in Media Buying

As the digital breadcrumbs that once guided advertisers fade into obscurity, a more tangible and reliable map of consumer behavior has emerged from the physical world, creating a seismic shift in campaign strategy. In an advertising ecosystem grappling with data fragmentation and the definitive

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