Tag: Service


How Brands Can Navigate the Political Minefield

October 18, 2019

Via: Adweek

No brand is an island. Brands are built to resonate with the needs and hopes of customers, which evolve with culture. For better or worse, brands reflect the color and character of their times. And the times, they are political. […]

Big Data, Customer Data

Improve Customer Experience by Putting Customers First

December 14, 2018

Via: Target Marketing

We live in the age of transparency. As such, it’s critical to earn your customers’ trust and keep it by improving the customer experience. Eighty-four percent of people trust online reviews as much as personal recommendations. Treating customers well is […]


Study Finds 83% of Americans Are Likely to Buy a Product or Service When This Happens

September 17, 2018

Via: Convince and Convert

83. It’s the atomic number of Bismuth (yup, that’s a real element). It’s a prime number that is also the sum of five consecutive prime numbers (11 + 13 + 17 + 19 + 23). 83 is the title of […]