Tag: product development

Automation, Marketing Technologies

To Battle Fin-Tech Upstarts, Big Banks Are Turning to—What Else?—Technology

April 8, 2019

Via: Adweek

When Capital One rolled out its automated fraud-check texting system a few years ago, the bank was surprised to find how many possible answers its customers could find to a simple yes-or-no question. While around 85 percent of people responded […]