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How Not to Lose Customers in 3 Seconds This Holiday Season

December 20, 2018

The three-second rule of the web states you have mere seconds to grasp consumers’ attention — or risk losing them to other sites, and potentially hundreds of thousands of dollars in revenue. Today’s consumers have a variety of options that keep them busy chasing multiple deals at peak traffic times, with more than 75 percent of online consumers opting to leave for a competitor’s site rather than suffer delays.

Any variable, like slow site speed, that impacts the consumer’s ability to make a quick decision can cause them to defect, risking the loss of a sale.

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