Consumers want to feel good about what they’re buying. To that end, companies participating in #EmployeeAppreciationDay last week went a long way toward making great customer experiences more likely to happen for their brands.
There are at least three reasons celebrating #EmployeeAppreciationDay on March 1 can help brands create great customer experiences: Consumers who see a company treating its employees well may be more likely to buy from that brand; customers may already know the employees and think of them as your brand, considering they’re the faces they see at your business; and happy employees can translate into happy customers.
