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Easy-to-use mobile apps foster customer loyalty for food delivery apps

July 2, 2021

Mobile apps are an increasingly important tool for maintaining customer loyalty for restaurant apps. That’s according to a survey of over 1,200 US customers by Mobiquity.

Following COVID lockdowns, ordering food online via a mobile app has risen steadily among all age groups.

Many customers use food ordering apps once or twice a week while coffee shop mobile apps by Starbucks and co. are used even more frequently. Delivery apps such as DoorDash have also grown their user ship.

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