Mobile apps are an increasingly important tool for maintaining customer loyalty for restaurant apps. That’s according to a survey of over 1,200 US customers by Mobiquity.
Following COVID lockdowns, ordering food online via a mobile app has risen steadily among all age groups.
Many customers use food ordering apps once or twice a week while coffee shop mobile apps by Starbucks and co. are used even more frequently. Delivery apps such as DoorDash have also grown their user ship.