There’s a healthy debate online between the needs of companies to improve their targeting with data and the rights of consumers to protect their personal data. My humble opinion is that companies have abused data for so many years that we’re seeing a justified backlash across the industry. While good brands have been highly responsible, bad brands have tainted the data marketing pool and we’re left with quite a challenge:
How do we optimize and personalize communications to current and potential customers without having rich data sources to help us? The answer is zero-party data.
