Merkle’s 2021 Customer Engagement Report is the latest study to suggest that the collection of first-party data will be a high priority for marketers in 2021 as privacy-related data restrictions continue to expand. These restrictions include the end of third-party cookies, changes to identifiers like Apple’s Identifier for Advertisers (IDFA), and regulations including the EU’s Global Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and California’s Prop 24 that passed last year.
